Privacy Policy
Frontline Resilience
Effective Date: 1 September, 2025
Frontline Resilience is committed to protecting the privacy and personal data of all individuals and organizations who engage with our services. This Privacy Policy explains how we collect, use, and safeguard personal information in compliance with the General Data Protection Regulation (GDPR).
1. Who We Are
Frontline Resilience provides mental health and well-being support for activists and non-profit organizations.
Data Controller:
James Parker Bowling
3234 Todds Point Road
Simpsonville, KY, USA
Email: parker@parkerbowling.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Full name
Country of residence
Email address
Organization name
Signal username
Type of services requested
Additional information freely provided in forms, communications, or inquiries regarding services
We do not collect or store sensitive health information unless expressly provided by you for the purposes of referral or service coordination.
3. How We Collect Personal Data
Personal data is collected through:
Website forms and Jotform responses
Direct emails
Signal messaging
Evaluation and other feedback forms
4. Purpose and Legal Basis for Processing
We process personal data for the following purposes:
To respond to inquiries and requests for services
To assess eligibility for services
To coordinate referrals to appropriate providers or facilitators
To provide and evaluate the impact of our services
The legal bases under GDPR include:
Consent (when you voluntarily provide data via forms or communication)
Legitimate interest (to provide services and evaluate effectiveness)
Contractual necessity (when providing agreed services)
5. Sharing of Personal Data
Personal data is shared only as necessary with:
Mental health providers or facilitators, as agreed upon by the client or organization
No sensitive health data is shared without explicit consent
We do not sell, rent, or otherwise disclose your personal data to third parties for commercial purposes.
6. Data Retention
We retain personal data only as long as necessary to:
Assess eligibility for services
Complete referrals and service delivery
Evaluate the impact of services
Once data is no longer required for these purposes, it will be securely deleted.
7. International Data Transfers
As Frontline Resilience is based in the United States but works with individuals and organizations in the UK and Europe, personal data may be transferred outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR safeguards, such as Standard Contractual Clauses (SCCs).
8. Your Data Protection Rights
Under GDPR, you have the following rights:
The right to access your personal data
The right to rectification of inaccurate data
The right to erasure (“right to be forgotten”)
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent at any time
To exercise any of these rights, please contact:
parker@parkerbowling.com
9. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against loss, unauthorized access, or disclosure.
10. Complaints and Supervisory Authorities
If you have concerns about how we handle your personal data, please contact us first at parker@parkerbowling.com, and we will do our best to resolve the issue.
If you are located in the United Kingdom and remain unsatisfied, you may contact the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/make-a-complaint/
Telephone: +44 303 123 1113
If you are located in the European Union, you may also contact your local Data Protection Authority (DPA). A list of EU DPAs is available here:
https://edpb.europa.eu/about-edpb/about-edpb/members_en
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with a revised effective date.